Essential Oils Transformation FAQ

Q.  I want to purchase the Essential Oil Transformation program, but what if I can't start the program right away?

A.  You will have lifetime access to the materials and this is a self-paced program. Purchase today and begin your healing journey when the time is right for you!  

If you've not yet joined the transformation, purchase through this link:  Info Page

Q.   Which essential oils does Dr. Axe recommend?

A.   For information regarding Dr. Axe's essential oil brand, see all the details of Numa here!

Q.  Will I receive DVDs and books with my purchase?

A.   This is a digital program.  All materials are posted to an online account.  You may print these materials, download them to your laptop/computer, upload them to your icloud.  Dr. Axe designed this program to give you immediate access.  This format will allow you to begin your Essential Oil Transformation journey right away!

Q.   Since this is a digital program, which devices can I use to access it?

A.   For best results, access your account from your laptop or PC and use Google Chrome as your browser.  These files are very large and may not be compatible with your iPad or iPhone.  

Q.   Since the program is digital, how long will I have access to the information?

A.   You will have lifetime access to your online Essential Oil Transformation account.  If you'd prefer, you may print these materials, download them to your laptop/computer, upload them to your icloud.

Q.   I have health issues I would like to discuss with Dr. Axe before beginning the Essential Oil Transformation program.  Where may I submit my questions?

A.   Dr. Axe is unable to give personalized health advice as it relates to this program. Please consult your healthcare provider if you are concerned about the activity level.

Q.   I’ve purchased the program but cannot access my account.  Can someone please help?

A.  Please know that for best results, you should access your account from your laptop or PC and use Google Chrome as your browser (Internet Explorer and Safari don't load images and video quickly enough).

Also, you may find that clearing your cache will remedy any outstanding technical difficulties. Here's a quick how to for you: Tips to Clear Your Cache

Q.   I accidentally purchased this program twice. Help! How do I get that second charge refunded?

A.   No problem!  Our Customer Support team will be happy to help.  Simply email EOT@DrAxe.com, subj: Duplicate.  This will ensure the fastest response to your request.

Q.   I purchased your program but am not convinced it’s for me.  What do I do now?

A.   All Dr.Axe  programs carry a 60 day money-back guarantee.  If after following the program you wish to receive a refund, simply email EOT@DrAxe.com, subj: Refund.  This will ensure a timely response to your request.