- Secret Detox FAQ

Q.   I already enjoy and follow Dr. Axe’s other programs and use his recipes.  How is The Secret Detox different?

A.   This program addresses the nutritional aspect of a detoxed, self-healing body.  By removing dietary toxins and by following Dr. Axe’s unique Secret Detox meal plans, you can nourish, restore and regenerate your body for the best version of YOU!  As an added bonus, Dr. Axe has created an online encouragement group to keep you motivated and to ensure your lasting success.

Q.  I missed the purchase link at the end of the webinar!  How do I purchase this program/bonus materials at the promotional price?

A.   To join this transformative movement and purchase the program, click on this link:  draxe.com/detox  There are payment options available to help you begin this Detox journey today!  

Q.   I want to purchase The Secret Detox, but what if I can't start the program right away? 

A.   You will have lifetime access to the materials as this is a self-paced program.  Purchase today at the promotional price and, if necessary, wait to begin your Detox journey until the time is right for you!

Q.   Will I receive DVDs and books with my purchase?

A.   This program integrates both digital and printed materials to be easily navigated and self-paced.  You will receive a Secret Detox binder along with your digital Secret Detox and free digital BurstFit account access.  In addition to the information provided in your binder, the online account will contain exclusive video presentations that will be vital to your success. The digital component was specifically designed by Dr. Axe to give you immediate access, allowing you to begin your Detox right away!

Q.   Which devices can I use to access the digital component of The Secret Detox program?

A.   For best results, access your account from your laptop or PC and use Google Chrome as your browser.  These files are very large and may not be compatible with your iPad or iPhone.

Q.   Since part of the program is digital, how long will I have access to the information?

A.   You will have lifetime access to your online Secret Detox account.  If you'd prefer, you may download the MP3s and PDFs to your laptop/computer or upload them to your iCloud.

Q.   I follow an alternative diet (vegan, vegetarian, etc.).  Are these meal plans compatible with my preferences?

A.   Dr. Axe’s meal plans are not specifically designed for vegan/vegetarian preferences, but the recipes are easily modified. The strategies and healing foods list along with the meal plans provide a vital guide for all dietary lifestyles.

Q.   Dr. Axe mentions BurstFit as the recommended form of exercise during the Detox.  I have health/joint issues that may keep me from participating in high-intensity, high-impact exercise. Will I still benefit from this program?

A.   ABSOLUTELY! Gentle exercise such as walking or swimming may be easier on your joints and will still compliment this program. While exercise plays a vital role in our overall health, this program addresses the nutritional aspect of a detoxed, self-healing body.  By removing dietary toxins and by following Dr. Axe’s unique Secret Detox meal plans, you can nourish, restore and regenerate your body for the best version of YOU!  As an added bonus, Dr. Axe has created an online encouragement group to keep you motivated and to ensure your lasting success.

Q.  I have health issues I would like to discuss with Dr. Axe before beginning The Secret Detox.  Where may I submit my questions? 

A.   Dr. Axe is unable to give personalized health advice outside the doctor patient relationship. Please consult your physician to ensure your unique health conditions and nutritional needs are best met.

Q.   I’ve purchased the program but cannot access my account.  Can someone please help?

A.   Yes! We have a Customer Support team devoted to assisting you.  Please email DETOX@DrAxe.com, subj: Access.  This will ensure the fastest response to your request.

Q.   I’m waiting to be accepted into the exclusive motivational group. Why have I not been accepted?

A.   The name and email address linked to your social media profile may not match the information used to purchase The Secret Detox.  Please email DETOX@DrAxe.com, subj: Motivational Group.  Include your profile name along your purchase receipt.  Our awesome Customer Support team will happily see to your request!

Q.   I accidentally purchased this program twice. Help! How do I get that second charge refunded?

A.   No problem!  Our customer support team will be happy to help.  Simply email Refunds@DrAxe.com, subj: Duplicate.  This will ensure the fastest response to your request.

Q.   I purchased your program but am not convinced it’s for me.  What do I do now?

A.   All Dr.Axe  programs carry a 60 day money-back guarantee.  If after following the program you wish to receive a refund, simply email Refunds@DrAxe.com  This will ensure a timely response to your request.

Q. I'm having trouble getting pages to load. Do you have any tech tips to help me get this information?

A.  Please know that for best results, you should access your account from your laptop or PC and use Google Chrome as your browser (Internet Explorer and Safari don't load images and video quickly enough).

Also, you may find that clearing your cache will remedy any outstanding technical difficulties. Here's a quick how to for you: Tips to Clear Your Cache