Popular Articles

  1. - How do I cancel my program membership?

    Last Updated: 03/27/2018 in Online Digital Programs
    Thank you for reaching out!  A programs specialist would love to help you with a refund for your online program if you are within our 60-day money back guarantee. To talk to a program specialist about a refund for your online program, please either...

  2. **How do I edit or add to my monthly order?**

    Last Updated: 03/07/2019 in Store & Order Help Subscribe & Save Program
    You can easily manage your subscriptions at your convenience! Here's how: 1. On your computer, go to http://store.draxe.com 2. Click on My Account in the upper, right-hand corner 3. Log in to your account and click on subscriptions on the left...

  3. - Where do I place an order?

    Last Updated: 02/06/2018 in Store & Order Help Order Placement and Shipping
    Find all of our product and digital prgrams on our store website at Store.DrAxe.com   You can also place an order over the phone at (855) 803-1275   Monday - Friday 9am - 6pm EST or by emailing us at  Store@DrAxe.com ...

  4. **Can I cancel my subscription?**

    Last Updated: 03/07/2019 in Store & Order Help Subscribe & Save Program
    Can I cancel my product subscription?  You can certainly edit, swap or even cancel products in your subscribe and save account at anytime.   You can do this quickly and easily by:  Log into your account Go to your subscriptions Fine the product...

  5. -Which essential oils does Dr. Axe recommend?

    Last Updated: 02/01/2018 in Online Digital Programs
    Dr. Axe acknowledges that there are several quality essential oil brands on the market, including his own brand. You can learn more about Dr. Axe's essential oils by going here:  Shop Essential Oils here ...

  6. - I have changed my mind about my purchase but it hasn't arrived yet. What do I do?

    Last Updated: 01/25/2018 in Store & Order Help Order Placement and Shipping
    Due to the high volume of orders processed daily by our fulfillment team, we are currently unable to edit order details once your purchase has been submitted .  **Please follow these steps to initiate your return:** 1. Click on the following l...

  7. - I can't sign in to my account. How do I place my order?

    Last Updated: 01/25/2018 in Store & Order Help FAQs at checkout
    We apologize you are having issues placing an order on our site. Please know that while you have placed orders with us before, you may not currently have a customer account. All you'll need to do is create a new account at store.draxe.com using...

  8. - Where else can I purchase items?

    Last Updated: 01/29/2018 in Orders Outside US
    All of our products and programs can be purchased on our DrAxe.com store page  or on our Amazon store . ...

  9. - I see that the item I want to purchase is out of stock, when can I order it?

    Last Updated: 02/07/2018 in Online Digital Programs Product Questions Healing Protein
    The Dr. Axe online store team seeks to always keep items in stock and available but occasionally we have a higher volume of orders than expected.  The manufacturing and shipping team is working very hard to get your items back in stock.  Please mak...

  10. - How do I change the address on my order?

    Last Updated: 01/25/2018 in Store & Order Help Order Placement and Shipping
    Due to the high volume of orders processed daily by our fulfillment team, we are unable to edit order details once your purchase has been submitted.  Please place a new order through our online store specifying the correct address. As for your...