Updated Articles

  1. Contact Us

    Last Updated: 05/21/2020
    Our team will be happy to answer supplement and program-related questions! We're available to assist you  Mon - Fri 8am - 9pm EST, Sat 9am - 8pm, Sun 9am - 5pm at 855-803-1275 .    Find quick answers to hu...

  2. Contact Us!

    Last Updated: 05/21/2020 in Contact Us
    Our team will be happy to answer supplement and program-related questions! We're available to assist you Mon - Fri 8am - 9pm EST, Sat 9am - 8pm, Sun 9am - 5pm at 855-803-1275 .  Find quick answers to hundreds ...

  3. **Navigate and edit rewards**

    Last Updated: 07/10/2019 in Store & Order Help Subscribe & Save Program
    Subscribe & Save customers can now redeem their Dr. Axe rewards points to add rewards products directly to your subscription orders, eliminating the need to make a separate purchase. Q. Do I need to make a one-time purchase in order to redeem rew...

  4. **How is Subscribe and Save different from regular orders and how do I get signed up?**

    Last Updated: 06/26/2019 in Store & Order Help Subscribe & Save Program
    Getting started with Subscribe and Save:  Create an account in the store! This page will show you how to do that.  When shopping for product, click to the subscribe and save price instead of the one-time purchase 3. From there you can edit...

  5. -How to return a product?

    Last Updated: 05/15/2019 in Returning an Item
    It's our privilege to stand behind Dr. Axe's 60-day money-back guarantee. If you have purchased a product within the 60 day window you can return your product for a refund.   Please return your items within 7 days of your request.  Please follow ...

  6. -Why isn't my code working?

    Last Updated: 04/22/2019 in Store & Order Help PROMO CODES
    Are you a Subscribe and Save Customer?  We are unable to apply a discount code on a subscribe and save order.  With Subscribe and Save, your order is already locked in at a 15% discount regularly so for that reason we are not able to apply an...

  7. - Do you ship to Canada?

    Last Updated: 04/22/2019 in Orders Outside US
    We appreciate your interest in Ancient Nutrition products. Unfortunately, we are unable to ship our products outside to Canada at this time but we are working on it!  I apologize for the disappointment! We now have a digital ebook of Dr. Axe's ...

  8. - Do you ship outside of the United States?

    Last Updated: 04/22/2019 in Orders Outside US
    We appreciate your interest in Ancient Nutrition products. Unfortunately, we are unable to ship our products outside of the United States.  I apologize for the disappointment! We now have a digital ebook of Dr. Axe's new resource Essential Oils...

  9. **My Subscribe and Save item is backordered or out of stock. What can I do?**

    Last Updated: 03/07/2019 in Store & Order Help Subscribe & Save Program
    The Dr. Axe online store team seeks to always keep items in stock and available but occasionally we have a higher volume of orders than expected.  The manufacturing and shipping team is working very hard to get your items back in stock. In the me...

  10. **Can I cancel my subscription?**

    Last Updated: 03/07/2019 in Store & Order Help Subscribe & Save Program
    Can I cancel my product subscription?  You can certainly edit, swap or even cancel products in your subscribe and save account at anytime.   You can do this quickly and easily by:  Log into your account Go to your subscriptions Fine the product...