FAQs at checkout

Articles

- I'm trying to place an order online but keep getting this error: Street address and postal code do not match
To protect against credit card fraud, the billing address you input during the registration process is compared to the address your credit or debit card issuer uses for verification purposes. You may receive an Address Verification Service (AVS) er...
- I can't sign in to my account. How do I place my order?
We apologize you are having issues placing an order on our site. Please know that while you have placed orders with us before, you may not currently have a customer account. All you'll need to do is create a new account at store.draxe.com u...