Updated Articles

  1. **My Subscribe and Save item is backordered or out of stock. What can I do?**

    The Dr. Axe online store team seeks to always keep items in stock and available but occasionally we have a higher volume of orders than expected.  The manufacturing and shipping team is working very hard to get your items back in stock. In t...
  2. **Can I cancel my subscription?**

    Can I cancel my product subscription?  You can certainly edit, swap or even cancel products in your subscribe and save account at anytime.   You can do this quickly and easily by:  Log into your account Go to your subscriptions F...
  3. **How do I log in to my Subscibe and Save Account?**

    You can easily manage your subscriptions at your convenience! Here's how: 1. On your computer, go to http://store.draxe.com 2. Sign in and if you have not yet, create an account so that you can return and click on "My Account"...
  4. **How is Subscribe and Save different from regular orders and how do I get signed up?**

    How Subscribe and Save is different from regular orders and how to get signed up: Create an account in the store! This page will show you how to do that.  When shopping for product, click to the subscribe and save price instead of the one-...
  5. **Navigate and edit rewards**

    Navigate and edit your rewards! Subscribe & Save customers can now redeem their Dr. Axe rewards points to add rewards products directly to your subscription orders, eliminating the need to make a separate purchase. Q. Do I need to make a o...
  6. **How do I edit or add to my monthly order?**

    You can easily manage your subscriptions at your convenience! Here's how: 1. On your computer, go to http://store.draxe.com 2. Click on My Account in the upper, right-hand corner 3. Log in to your account and click on subscriptions on the ...
  7. Returning an Item

    It's our privilege to stand behind Dr. Axe's 60 day money-back guarantee.  Follow these steps to initiate your return: 1. Click on the following link and enter your order number and create your return label DrAxe.com/retur...
  8. - When will I receive my order?

    Our facility takes up to 2 days to process and from there, please allow 3-5 business days to receive your shipment. After your order processes, you will receive an order confirmation and also a tracking number. While most orders ship sooner than th...
  9. Contact Us

    Our team will be happy to answer supplement and program-related questions! We're available to assist you   Monday through Friday from 9am - 6pm EST at any of the options below.        Find quick answ...
  10. Contact Us!

    Our team will be happy to answer supplement and program-related questions! We're available to assist you   live Monday through Friday from 9am - 6pm EST.   We're eager to assist you!  Find qu...