Updated Articles

  1. -How to return a product?

    It's our privilege to stand behind Dr. Axe's 60-day money-back guarantee. If you have purchased a product within the 60 day window you can return your product for a refund.   Please return your items within 7 days of your request. ...
  2. -Why isn't my code working?

    Are you a Subscribe and Save Customer?  We are unable to apply a discount code on a subscribe and save order.  With Subscribe and Save, your order is already locked in at a 15% discount regularly so for that reason we are not able t...
  3. - Do you ship to Canada?

    We appreciate your interest in Ancient Nutrition products. Unfortunately, we are unable to ship our products outside to Canada at this time but we are working on it!  I apologize for the disappointment! We now have a digital ebook of Dr. A...
  4. - Do you ship outside of the United States?

    We appreciate your interest in Ancient Nutrition products. Unfortunately, we are unable to ship our products outside of the United States.  I apologize for the disappointment! We now have a digital ebook of Dr. Axe's new resource Essen...
  5. Contact Us!

    Our team will be happy to answer supplement and program-related questions! We're available to assist you Monday through Friday from 9am - 7pm EST at 855-803-1275 .  Find quick answers to hundreds of ...
  6. **My Subscribe and Save item is backordered or out of stock. What can I do?**

    The Dr. Axe online store team seeks to always keep items in stock and available but occasionally we have a higher volume of orders than expected.  The manufacturing and shipping team is working very hard to get your items back in stock. In t...
  7. **Can I cancel my subscription?**

    Can I cancel my product subscription?  You can certainly edit, swap or even cancel products in your subscribe and save account at anytime.   You can do this quickly and easily by:  Log into your account Go to your subscriptions F...
  8. **How do I log in to my Subscibe and Save Account?**

    You can easily manage your subscriptions at your convenience! Here's how: 1. On your computer, go to http://store.draxe.com 2. Sign in and if you have not yet, create an account so that you can return and click on "My Account"...
  9. **How is Subscribe and Save different from regular orders and how do I get signed up?**

    How Subscribe and Save is different from regular orders and how to get signed up: Create an account in the store! This page will show you how to do that.  When shopping for product, click to the subscribe and save price instead of the one-...
  10. **Navigate and edit rewards**

    Navigate and edit your rewards! Subscribe & Save customers can now redeem their Dr. Axe rewards points to add rewards products directly to your subscription orders, eliminating the need to make a separate purchase. Q. Do I need to make a o...